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! " # $ % & ' ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ A B C D K P U V W X Y Z [ \ ] ^ _ g h j k E x c e l M a n a g e m e n t C o m p a n y 0g XRf_aR e t r e a t H O A B o a r d @ a o l . c o m 0g XRf_aL a u r a B a l l a r d ( l a b a l l a r ) 0g XRf_a ܧ@B +/ /O=CISCO SYSTEMS/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=LABALLAR @ H6t0g XRf_a ܧ@B +/ /O=CISCO SYSTEMS/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=LABALLAR @ H6t0g XRf_aL a u r a B a l l a r d ( l a b a l l a r ) 0g XRf_aA t o u r Q u a r t e r l y m e e t i n g o f t h e R e t r e a t H o m e o w n e r s B o a r d , w e d i s c u s s e d o u r r e l a t i o n s h i p w i t h E x c e l , t h e m a n a g e m e n t c o m p a n y , f o r o u r n e i g h b o r h o o d . H e r e i s a r e c a p o f w h a t w a s c o v e r e d a t t h e B o a r d m e e t i n g a n d s u b s e q u e n t l y :
E x c e l w a s h i r e d b y t h e d e v e l o p m e n t c o m p a n y , F o r e s t a r , t o m a n a g e t h e p r o p e r t i e s ; h o w e v e r E x c e l w a s n o t a l l o w e d t o f u l l y m a n a g e t h e p r o p e r t y p e r t h e i r c o n t r a c t . L a t e r w h e n t h e R e t r e a t w a s t r a n s i t i o n e d f r o m t h e d e v e l o p e r t o t h e n e i g h b o r h o o d , t h e ( p a s t ) B o a r d o f D i r e c t o r s , a l t h o u g h v e r y c o n c e r n e d , d i d n o t h a v e s u f f i c i e n t t i m e t o f u l l y r e v i e w t h e c o n t r a c t a n d d e m a n d f u l l p e r f o r m a n c e b y E x c e l .
T h e c u r r e n t B o a r d m e t w i t h E x c e l o n M a r c h 8 a n d l e a r n e d t h a t t h e y h a d n o t b e e n p a i d f o r t h e m o n t h s o f O c t o b e r t h r u M a r c h . W e a l s o l e a r n e d t h a t t h e y w e r e v e r y f r u s t r a t e d b e c a u s e t h e y h a d n o t b e e n a l l o w e d t o f u l l y m a n a g e t h i s p r o p e r t y , p e r t h e i r c o n t r a c t .
A t a f o l l o w u p m e e t i n g o n M a r c h 2 3 , w i t h t h e o w n e r a n d l o c a l r e p r e s e n t a t i v e o f E x c e l , t h e B o a r d p r e s e n t e d o u r c o n c e r n s ( l a t e b i l l i n g , p o o r m a n a g e m e n t , e t c ) . I m m e d i a t e l y t h e P r e s i d e n t o f E x c e l o f f e r e d t o a c c e p t a n y a m o u n t a g r e e a b l e t o t h e B o a r d f o r t h e p a s t d u e i n v o i c e s . H e a l s o p l e a d e d w i t h u s t o a l l o w E x c e l t o w o r k w i t h t h e R e t r e a t a n d f u l l y d e p l o y t h e c u r r e n t c o n t r a c t o r c h a n g e i t t o m e e t o u r n e e d s . W e s p o k e t o E x c e l a b o u t t h e r e s p o n s i b i l i t i e s o f t h e C o m m i t t e e s a n d E x c e l a d d r e s s e d w a y s t h e y c o u l d b e n e f i t t h e n e i g h b o r h o o d a n d t h e C o m m i t t e e s . T h e B o a r d a g r e e d t o t r y E x c e l f o r a r e a s o n a b l e p e r i o d o f t i m e .
W e t h e n s e t u p a m e e t i n g f o r M a r c h 3 0 b e t w e e n t h e C o m m i t t e e C h a i r p e r s o n s o r t h e i r r e p r e s e n t a t i v e s , E x c e l a n d t h e B o a r d t o d i s c u s s h o w w e p r o c e e d i n t h e f u t u r e . A t t h i s m e e t i n g E x c e l d e m o n s t r a t e d t o t h o s e p r e s e n t h o w t h e i r s e r v i c e s c o u l d a u g m e n t t h e C o m m i t t e e s a n d b e a v e r y v a l u a b l e r e s o u r c e b a s e d o n t h e i r k n o w l e d g e a n d e x p e r i e n c e s w i t h s i m i l a r c o m m u n i t i e s a s o u r s . E a c h C o m m i t t e e r e p r e s e n t a t i v e a g r e e d t h a t E x c e l c o u l d a d d v a l u e .
I n c o n c l u s i o n , t h e C o m m i t t e e s w i l l c o n t a c t E x c e l a s a r e s o u r c e b e c a u s e o f t h e i r k n o w l e d g e a n d e x p e r i e n c e . H o w e v e r , o n l y t h e B o a r d w i l l a u t h o r i z e E x c e l t o s p e n d H O A f u n d s o r t a k e a c t i o n b a s e d o n t h e r e c o m m e n d a t i o n o f t h e C o m m i t t e e s . W e w i l l c o n t i n u o u s l y e v a l u a t e t h e e f f e c t i v e n e s s o f E x c e l t o d e t e r m i n e t h e i r b e n e f i t t o o u r n e i g h b o r h o o d . T h e r e s i d e n t s , v i a t h e c o m m i t t e e s , w i l l b e a v i a b l e i n p u t t o t h i s e v a l u a t i o n .
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